Company orders
This section is used for working with orders. It is divided into 3 sections:
- Buy windows - displays orders created for the manufacturer. This section is available only to the dealer
- Sell windows - displays orders created for the client/dealer. This section is available to everyone
- Company orders - displays all types of orders.
The page is visually and functionally divided into 4 blocks:
- Header with a button to create a new order
- Block with search and filters
- Block with order statuses
- Table with the list of orders

Search and filters
The Search and filters block is used for quick searching and sorting of orders.
Search is divided into three categories:
- By order number/title - when entering the order number or name, all available results are shown. To start the search, press the Enter button
- By client/partner/e-mail - the search is performed by clients using the client/partner name or email address. When entering data in the field, a list of found clients/partners will appear; when clicking on the desired one, a search for orders with the selected client/partner will be performed.
Please note! When searching by email, only the client’s name will be shown in the list - By order tags - the search is performed by tags that were added to the order. When clicking on the field, a modal window opens where:
- List of existing tags. Multiple tags can be selected. The list shows all created tags, even if they are not assigned to any order
- Tag search options:
- some one tag in the order- orders will be shown if at least one of the selected tags is added to the order
- all tags in the order - orders will be shown only if all selected tags are added to the order
By default, the period filter is applied, which is set to one month back from the current date. To change the period, there are two options:
- In the Order term field, enter the required date and press the Enter button.
- Click on the calendar icon
on the right side of the Order term field, after which a modal window will open where:
- You need to select the required start date, then the end date, and click the save button.
Please note! If you first select a later date and then an earlier one, the system will automatically set the earlier date as the start of the period - To cancel the selection or not filter by date, click the Clear button and then the save button.
- You need to select the required start date, then the end date, and click the save button.
To open filters, click the More filters button, after which a modal window will open with the following filters:
- Manager - shows a list of existing employees. By default, the list is collapsed; to expand it, click on the block. If nothing is selected, it displays “Not selected”; when selected, the surname and name of the chosen employee(s) will be shown. More details about setting up company employees ➤ here
- Website users - filters orders by website users. To select a user, click on the Select a user field and choose from the list. More details about website users ➤ here
- Payment - filters orders by payment status. By default, the status list is collapsed; to expand it, click on the block. If nothing is selected, it displays “Not selected”; when selected, the name of the chosen status(es) will be shown.
- Company - filters by companies specified in the client/partner profile. To select a company, click on the Select a company field and choose from the list.
When applying filters or searching by client name and tags, the selected items will be displayed below the More filters button as blocks showing the filter name and selected parameter.
Please note! When applying filters, the period filter is disabled, and orders for the entire period will be displayed
To clear filters, you can:
- Click the Clear filters button — this will remove all applied filters, and the period will return to the default state (one month)
- In the list of selected filters, click the cross icon on the right side of a filter block to remove that filter
- Click the More filters button and, in the modal window, remove unnecessary filters and click the Apply button
Please note! The company filter cannot be cleared in the modal window; you can only select another company
Order List
Order list is displayed as a table that includes the following columns:
- Order number/Title/Manager - this column displays:
- order number (in bold) - consists of an alphanumeric value unique for each company (0LY-00001), and a sequential number (0LY-00001). Orders for manufacturers also include an additional alphanumeric code (0LY-00001-01A) unique for each manufacturer.
To the left of the order number, icons are displayed that indicate:
- order for a client/partner (dealer)
- order for a manufacturer (if dealer) / order created by a partner (if manufacturer)
- request-based order. When a request is sent from the cart or an order is created on the website without a price, the order will have this label. After a manager opens the order and makes changes (at this moment the manager is assigned to the order), or when the status changes to “In progress”, the “request-based order” type changes to a regular “client order”
- name - displays the order name (if present). For orders created via the website, the website address is automatically assigned as the order name.
- manager - last name and first name of the manager who processed the order (if present)
- order number (in bold) - consists of an alphanumeric value unique for each company (0LY-00001), and a sequential number (0LY-00001). Orders for manufacturers also include an additional alphanumeric code (0LY-00001-01A) unique for each manufacturer.
- Order tag - this column displays tags added to the order. If there are no tags, the field is empty.
- Client/Company/User - the data is displayed in rows:
- Client’s first and last name (if the order is for a manufacturer, only the manufacturer’s company name will be displayed)
- Company name (if specified in the client’s profile)
- Website user’s first and last name (if a website user is linked to the order)
Please note! If the name exceeds 12 characters, the excess will be hidden. To see the full name, hover over it.
- Total - this column displays the amount and currency of the order and the payment status (if no invoice is issued, it will be empty). Payment statuses include:
- Payment required - an invoice for online payment has been issued
- Payment required (authorized) - an invoice for bank transfer has been issued
- Partially paid - the invoice has been partially paid
- Paid - the invoice has been fully paid
- Declined - an error occurred during online payment
Please note! When hovering over the order amount, the total amount for each option will be displayed (if the order has multiple calculation options).
When hovering over the payment status, the payment system used for the invoice will be shown
- Date of creation - shows the date (in day.month.year format) and time when the order was created
- Info - this column displays:
- Additional order information - shows icons with the following meanings:
- unread messages icon. When an order/request is created or a message is added in the online quotation (more details ➤ here.), if the message has not been marked as read, this icon will appear
- paired client order icon. Appears when a client order is created based on a manufacturer order
- paired manufacturer order icon. Appears when a manufacturer order is created based on a client order
- external software link icon (available only for manufacturers). Appears when the manufacturer processes the order using their own software
- Additional menu
when clicked opens a submenu with:
- Copy order - creates a copy of the current order with a new number; the original order number is appended to the name
- Offer tags - allows adding/removing tags without opening the order
- Edit order title- allows editing the order name without opening it
- Search by client - searches all orders for the client in the current order
- Search by number - searches by the current order number
- Archive - moves the order to the final archive stage
- Additional order information - shows icons with the following meanings:
Order statuses
Above the table with the list of orders, there is a navigation menu for order statuses.
The menu includes the following statuses:
- New
- In progress
- Approved
- Accepted
- In production
- Manufactured
- Shipped
- Executed
- Archive
Up to 6 statuses are visible on one screen. To view the next/previous statuses, navigation arrows are available on the left and right edges of the menu.
Next to each status name, in parentheses, the order count for that status is displayed.
Please note! When using filters, the order counters will reflect only the number of orders that match the filter conditions.
If there is at least one order with an unread message in a status, an unread message icon will be displayed after the counter ![]()
When a status is selected, a red line appears above the status name across the full width of the block.
When an order is created via the Make a quote button or through the website, it is assigned the New status.
