On the Clients page, you can create/edit your clients to add them to orders. To add a client, you need to:

1. Click the Add Client button

2. On the add client page, fill in the following fields:

   • Select the client's gender

   • Enter the First Name (required field)

   • Last Name

   • Company Name (if any)

   • Locality / City (required field)

   • Street and house number (required for delivery). You can also add an additional address by clicking the Add address information button

   • Postal Code

   • Phone Number

   • Email

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Please note! One of the fields (phone number or email) must be filled in.

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• • If the order recipient is a different person, you can enter their details by clicking the Deliver to another address toggle, after which additional input fields will appear.

  • If you need to create a partner – click the Create a partner on Vitrager.com toggle, and the fields for entering partner data will appear.

  • There are 2 types of discounts available for clients:

    • Regional – if you have a rule for a specific region (city or district), the discount will be applied automatically when entering the locality.

    • Personal – for each client (or group of clients), you can add and assign a personal discount.

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Please note! The regional discount is applied automatically and cannot be selected manually. Personal discounts can be selected from the created options.

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3. After filling in the data, click the Save button. A record of the created client will appear, displaying:

• • Full name / Company name

  • Region (city and country)

  • Phone / Email

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Please note! There is a search field for quick search through clients/partners where you can search by name / company / phone / email.

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Please note! If you need to sort clients by country, you can use the Countries filter by selecting the desired country from the list.

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Partners can be created by a manufacturer or a dealer who has created their own collections. To add a partner to the system, you need to:

• Click the Add Client button
• Fill in the required fields
• Then click the Create a partner on Vitrager.com toggle
• Fill in the following fields:
• Email
• Company name in Latin letters
• Country
• Company language

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Please note! All fields are required.

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• After filling in the fields, click the Create Partner button

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Please note! When a partner is created, two emails will be sent to the specified email address - the first email will inform that distributor discounts have been granted, the second email will contain the login and password for the partner (dealer) account

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• After that, on the Partners page, a record will appear displaying:
• Company Name / Contact Person
• Status
• Phone / Email
• Country of Registration
• If you click on the partner's card, it will open and display:
• Logo (if the partner has added one)
• Status
• Company Name
• Region
• Contact Person
• Email
• Phone
• Delivery warehouse
• List of partner websites and their statuses
• Discounts/Markups (You can select a rule if it was added in the Special Discounts/Markups section)
• Deactivate button – to stop providing products to the partner

On the Site Users page, you can view users who have registered on all your websites (or on a single site, if you have only one).
This section allows you to create sub-dealers to operate on your website.

The table displays:

• Username (can be full name or just first name, depending on how the user filled in the data during registration and in their personal account)

• Website – where the user registered, along with the registration date

• Region

• Phone number, email

• Client

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Please note! If some data is missing, the corresponding field will be empty.

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By clicking the three dots on the user card, quick actions will appear:

• View Orders – opens the "Company Orders" section in a new window with an active user filter

• If the user has no client assigned, the option Add Client will appear; if already assigned, it will be Edit Client

• Delete User – this will remove the user's account from the site

Users can be filtered by the following criteria:

• Without clients

• Users with a personal discount

• By registration date range

• By website affiliation

To link a site user to a client, create a client based on a site user, or create a sub-dealer, you need to open the user card.

To open the user card – click on the user tile, and the User Profile page will open, where you will find:

• View Orders button - opens the "Company Orders" section in a new window with an active user filter.
• Client block - here you can:

• • Add Client – creates a client in the system, to which orders and mutual settlements will be linked.

  • Edit Client (if already created) – click on the client block to open the editing page. If a client is assigned, the following information will be displayed:

    • Client Name

    • Discount Type (Personal / Regional)

    • Discount Name – the name of the personal discount/markup rule (from the Pricing section)

    • Maximum Additional E-Commerce Discount – the maximum discount percentage a sub-dealer can offer to clients when placing orders through the website

    • Allow Additional Cart Discount (Enabled/Disabled) – shows whether the sub-dealer enabled the "Provide additional discount in cart" option in their account

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Please note! The maximum additional e-commerce discount is configured in the discount/markup rules under the Pricing section.

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• Personal Information block - displays the data the user provided during registration, including:

• • First Name

  • Last Name

  • Email

  • Website (where the user registered)

  • Date Created (registration date)

  • Region

  • Phone

  • Preferred Language

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Please note! If the user has not filled in certain fields, " - " will be displayed instead.

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• Shipping Address block (shown if data is available) - displays the client’s shipping addresses (there may be several), in the following format:

• • Full Name

  • Shipping Address

  • Phone Number

  • Email

• Billing Address block (shown if data is available) - displays the billing address for sending invoices, in the following format:

• • Full Name

  • Billing Address

  • Phone Number

  • Email

• Delete User button